All sales are final. The only exception is orders placed from Norway, where we follow local legislation. If you receive damaged goods or the wrong size/item, please email firstname.lastname@example.org with your order number and name so we can best resolve your situation. We do reserve the right to cancel and refund any order that is deemed potentially fraudulent by Shopify's payment system. Note: There is a ten day grace period upon receipt of item to contact us about defects or wrong items.